Shipping policy
SHIPPING POLICY – FERAL BRAND
OVERVIEW
At Feral Brand, we work hard to get your order packed and shipped as quickly as possible.
PROCESSING TIME
All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after business hours or on weekends will begin processing the next business day.
During launches, promotions, or high order volume, processing times may be slightly extended.
SHIPPING RATES & DELIVERY TIMES
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days (if available)
Please note: Delivery times are estimates and are not guaranteed.
SHIPPING CONFIRMATION & TRACKING
Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to appear.
LOST, STOLEN, OR DELAYED PACKAGES
Feral Brand is not responsible for packages lost, stolen, or delayed by the shipping carrier.
If your package shows as delivered but you did not receive it, please:
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Check with neighbors or household members
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Contact the shipping carrier directly
We are happy to assist, but we cannot guarantee replacements for carrier-related issues.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address:
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The customer will be responsible for reshipping costs
DAMAGED ORDERS
If your order arrives damaged, please contact us within 48 hours of delivery at:
👉 support@goferalbrand.com
Include photos of the damaged item and packaging so we can make it right.
INTERNATIONAL SHIPPING (IF APPLICABLE)
We may offer international shipping. Delivery times and rates vary by location.
Feral Brand is not responsible for:
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Customs fees
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Import duties
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Taxes charged by your country
These fees are the customer’s responsibility.
CONTACT
For any shipping-related questions, contact us at:
support@goferalbrand.com