Refund policy
Feral Brand LLC – Return Policy
We offer a 30-day return policy, meaning you have 30 days after receiving your order to request a return.
Returns
To be eligible:
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Items must be unused, unopened, and in original packaging
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Proof of purchase is required
To start a return, contact:
support@goferalbrand.com
Returns must be approved before being sent back. If approved, we’ll provide a return label and instructions.
Items sent without approval will not be accepted.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 3 days of delivery with photos and your order number—we’ll make it right.
Non-Returnable Items
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Opened or used grooming products
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Personal care items (for hygiene reasons)
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Sale items and gift cards
Refunds
Once received and inspected, approved refunds are issued to your original payment method within 10 business days.
Original shipping costs are non-refundable unless the return is due to our error.
Questions?
Email us anytime:
support@goferalbrand.com